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Old 11-20-2007, 06:23 AM
vigneshgets vigneshgets is offline
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Post Re:Tips for Bug Tracking

What are the severity and priority levels in Rational Clear Quest.

"The ClearQuest Administrator can probably define these levels to suit the company's individual needs.

I have seen the Priority Levels defined as:

1 - High, 2 - Medium, 3 - Low. The priority level is normally determined by the end-user's need for the fix.

I have seen the Severity Levels defined as:

1 - Critical, 2 - Serious, 3 - Moderate, 4 - Minor, 5 - Cosmetic. The severity level is normally determined by the impact the defect has on the end-user process. "

- Vignesh

Last edited by vigneshgets : 12-12-2007 at 10:54 PM.
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