Basic Troubleshooting Tips after Installing a New Hard Drive

Based on Seagate IDE hard drives.

If you have installed your drive and it does not function properly, perform the following basic checks:

Warning: Always turn off the computer before changing jumpers or unplugging cables and cards. Wear a ground strap or use other antistatic precautions while working on your computer or handling your drive.

* Verify compatibility. Verify that the host adapter and drive are appropriately matched to each other and to your computer. Refer to the relevant documentation for details.
* Check all cards. Verify that all cards are seated in their slots on the motherboard and secured with mounting screws.
* Check all connectors and cables. Make sure all ribbon and power cables are securely connected. Ribbon cables are easily damaged, especially at the connector. Try a new cable that you know is good. Make sure no connector pins are bent. Verify that pin 1 on the interface cable is aligned with pin 1 on the drive and host adapter (see Figure 2 on page 6).
* Verify jumper settings. Review the instructions in this guide and in your host adapter installation guide. Make sure all appropriate jumpers are installed or removed as necessary.
* Check your power-supply specifications. Each time you add a new device to your computer, make sure your cornputer's internal power supply can support the total power demand. If necessary, consult your dealer for a new power supply.
* Verify the drive-type settings in the system setup program. The drive-type settings in the system BIOS must not exceed the physical specifications of your drive. Also, the settings must not exceed the limitations set by the operating system and BIOS.
* Check for viruses. Before you use someone else's diskette in your system for the first time, scan the diskette for viruses.

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