This is a discussion on Interactions with clients - Useful tips within the The Lounge forums, part of the The Lobby category; Do not write "the same" in an email - it makes little sense to them Example - I will try ...
| |||||||
| Register | FAQ | Members List | Calendar | Mark Forums Read |
|
#1
| |||
| |||
| Do not write "the same" in an email - it makes little sense to them Example - I will try to organize the project artifacts and inform you of the same when it is done. This is somewhat an Indian construct. It is better written simply as: I will try to organize the project artifacts and inform you when that is done
__________________ cheers Aman Last edited by amansundar : 03-30-2008 at 08:34 PM. |
|
#2
| |||
| |||
| Do not say "Pardon" when you want someone to repeat what they said. The word "Pardon" is unusual for them and is somewhat formal. |
|
#3
| |||
| |||
| The term "regard" is not used much in American English. They usually do not say "regarding this issue" or "with regard to this". Simply use, "about this issue".
__________________ Shaalini.S ![]() Be the Best of Whatever you are... |
|
#4
| |||
| |||
| Americans do not understand most of the Indian accent immediately - They only understand 75% of what we speak and then interpret the rest. Therefore try not to use shortcut terms such as "Can't" or "Don't". Use the expanded "Cannot" or "Do not".
__________________ Shaalini.S ![]() Be the Best of Whatever you are... |
|
#5
| |||
| |||
| Do not write or say, "I have some doubts on this issue" The term "Doubt" is used in the sense of doubting someone - we use this term because in Indian languages, the word for a "doubt" and a "question" is the same. The correct usage (for clients) is: I have a few questions on this issue
__________________ cheers Aman |
|
#6
| |||
| |||
| Do not use the term "screwed up" liberally If a situation is not good, it is better to say, "The situation is messed up". Do not use slang while interupting with clients...
__________________ cheers Aman |
|
#7
| |||
| |||
| DO NOT interrupt a client when they are speaking As a general matter of form, Indians interrupt each other constantly in meetings - DO NOT interrupt a client when they are speaking. Over the phone, there could be delays - but wait for a short time before responding.
__________________ cheers Aman |
|
#8
| |||
| |||
| use proper punctuation In email communications, use proper punctuation. To explain something, without breaking your flow, use semicolons, hyphens or paranthesis.. As an example: You have entered a new bug (the popup not showing up) in the defect tracking system; we could not reproduce it - although, a screenshot would help. Notice that a reference to the actual bug is added in paranthesis so that the sentence flow is not broken. Break a long sentence using such punctuation.
__________________ cheers Aman |
|
#9
| |||
| |||
| The usages "September End", "Month End", "Day End" are not understood well by Americans. They use these as "End of September", "End of Month" or "End of Day".
__________________ Shaalini.S ![]() Be the Best of Whatever you are... |
|
#10
| |||
| |||
| Americans have weird conventions for time - when they say the time is "Quarter Of One", they mean the time is 1:15. Better to ask them the exact time.
__________________ Shaalini.S ![]() Be the Best of Whatever you are... |
![]() |
| Thread Tools | |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| What SEO Clients want? | sanilbd | Search Engine Optimization | 2 | 09-25-2009 11:51 PM |
| Create VPN autocatically on clients | shaalini | Operating Systems | 6 | 08-11-2009 02:28 PM |
| SEO Tips | ragavraj | Search Engine Optimization | 22 | 06-01-2009 12:39 AM |
| Can I run all VS Pro 2003, 2005 and 2008 as clients with VS Team System 2005? | shaalini | Server Management | 1 | 05-08-2009 03:08 AM |
| How to track IPs of clients while requesting page | sureshbabu | PHP Programming | 2 | 07-20-2007 07:27 AM |
Our Partners |