Mega Shutdown and Restart Troubleshooting Guide

"ShutMeDown" REGISTRY PATCH

Download the "ShutMeDown" Registry patch. Please follow sensible Registry editing protocol. Backup your Registry before the change (or run System Restore to create a restore point). This is not the appropriate fix for most machines, but does help a significant number. After installing, test Windows shutdown. If the fix does not work for you, remove it by restoring the Registry to its prior state.

For those who want a little more background information, the fix provided by this patch is based on a Microsoft Knowledge Base article Q155117 for Windows NT 4.0. It apparently still works in NT 5.1; that is, in Windows XP.

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A.Rajesh Khanna

Mega Shutdown and Restart Troubleshooting Guide

Stop Erros messages at shutdown

Some users have gotten an error message similar to the following when attempting either to shutdown or restart Win XP:

STOP 0000009F, DRIVER_POWER_STATE_FAILURE
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

TechNet and the Microsoft Knowledge Base have numerous articles discussing this type of error condition; for example, these. As a review of these articles will show, these are commonly device driver problems, but may also be caused by troublesome software (such as the notorious CrashGuard), or a problem in a system service. MSKB article Q262575 discusses a shutdown problem of this type, known to exist in Windows 2000 due to a resource (IRQ) conflict, if you have PACE Interlok anti-piracy software installed. This problem may occur in Windows XP as well.

Try the following as one approach to these problems: Restart the computer. Press F8 during the restart and select "Last Known Good Configuration." If you catch the problem when it first occurs (meaning you likely have installed only one or two drivers or new service), this will return you to a previous working condition.

It has been reported by a PCBUILD Subscriber that these STOP code error message occur when Windows XP is trying to shut down devices. He says that he has seen this twice: once with Logitech Quickcam installed (with an unsupported driver), and once with a USB DSL modem that would hang if it wasn't disconnected before shutdown.

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A.Rajesh Khanna

Mega Shutdown and Restart Troubleshooting Guide

Shutdown Works but its real slow

If it appears that Win XP is not shutting down, give it some time. Some users have reported a minute or longer for shutdown to visibly start. Thus far, it appears that this is a consequence of software that is running when shutdown is attempted, and it also may have something to do with particular hardware. If you are experiencing this problem, be sure to close all running programs before attempting shutdown and see if this solves your problem. If so, then you can determine, by trial and error, which program(s) are involved.

One specific solution for this can be found: In Control Panel | Administrative Tools | Services. (You can also get this by launching SERVICES.MSC from a Run box. This utility is also built into the Computer Management console.) Stop the Nvidia Driver Helper service. Many other newsgroup participants quickly confirmed that this solved this "extremely slow shutdown" problem for them.

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A.Rajesh Khanna

Powerdown Issues

"Powerdown issues" are quite distinctive from "shutdown issues." I define a shutdown problem as one wherein Windows doesn't make it at least to the "OK to shut off your computer" screen. If Windows gets that far, or farther, then it has shut down correctly. However, the computer may not powerdown correctly after that. This is a different problem, and I encourage people reporting these issues to make a clear distinction in their labeling.

When Windows XP won't powerdown automatically, the APM/NT Legacy Power Node may not be enabled. To enable this, right-click on the My Computer icon, click Properties | Hardware | Device Manager | View. Check the box labeled "Show Hidden Devices." If it's available on your computer, there will be a red X on the APM/NT Legacy Node. Try enabling it and see if this resolves the powerdown problem. (Tip from Terri Stratton.)

This should resolve the powerdown issue in most cases. However, other factors can sometimes interfere with correct powerdown functioning. In that case, consider the following tips:
" If you changing the default power settings in the BIOS, it can lead to a powerdown problem. Restoring all BIOS power settings to default will likely fix it.
PCBUILD subscribers reported that, when the above didn't work , they restored powerdown functioning by disabling his CD-ROM's AutoRun feature. The fastest way to do this is with the "Disable AutoRun" Registry patch which you can download here.

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A.Rajesh Khanna

Mega Shutdown and Restart Troubleshooting Guide

Other Known Issues and Hints

" BIOS UPGRADE. As with every new operating system that comes along - especially one that is as much of a "step up" as Windows XP is from Windows 9x - the recommendation is made to be sure your BIOS is updated. Many people have reported that this has solved their shutdown problems (and had other advantages) with Win XP, just as it has in earlier versions of Windows.

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A.Rajesh Khanna

Mega Shutdown and Restart Troubleshooting Guide

Quick Switching user Accounts

One reported quirk affecting shutdown is the three-account shuffle. Windows XP gives the ability to rapidly bounce between user accounts, with Win+L. If at least three user accounts exist, and you quick-switch through all three, and then log off all three in reverse order - "backing out" in an orderly way - then the machine may hang on shutdown. There may be other variations of account shuffling that cause this, but this one, clear example was provided by newsgroup correspondent John Ward. So far, I have no concrete clue on what may be occurring here.

Get The Drivers You Need

1.Visit Windows Update (XP Only)

2.Look at the left hand pane and under Other Options click Personalize Windows Update.

3.Now in the right hand pane check the box - Display the link to the Windows Update Catalog under See Also

4.Below Choose which categories and updates to display on Windows Update - make sure you check all the boxes you want shown.

5. Click Save Settings

6. Now look in the left hand pane under See Also click Windows Update Catalog and choose what you're looking for. Choose either MS updates or drivers for hardware devices.

7. Start the Wizard and off you go.

There are a TON of drivers there. I highly recommend you take a look at this page prior to downloading something from the web.

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A.Rajesh Khanna

Get The Drivers You Need

Save Your New Downloads

Since some people are still using modems and since MS is issuing patches right and left for XP wouldn't it be nice if after you downloaded all the updates you could save them? Well, you can and MS has provided a way for you to do it.

Here's How:

1. Logon to Windows Update

2. Choose Windows Update Catalogue (left hand pane)

3. Choose Find updates for Microsoft Windows operating systems (right hand pane)

4. Choose your version and language then Search

5. Choose one the following:

1. Critical Updates and Service Packs

2. Service Packs and Recommended Downloads

3. Multi-Language Features (0)

4. Once chosen simply click on what you want to download and then back at the top click Review Download Basket

5. You are taken to the next page where at the top you can specify where the downloads are to be saved.

6. Click Download now.

Each patch will make a directory under the root of the folder you saved them to. Once finished you need to go to where you saved the file (s) to and then simply install all your patches.

Read-me's are available in each patch section so you know which one you are installing.

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A.Rajesh Khanna

One of the most full featured Windows XP configuration tools available is hidden right there in your system, but most people don't even know it exists. It's called the Local Group Policy Editor, or gpedit for short. To invoke this editor, select Start and then Run, then type the following:

gpedit.msc

After you hit ENTER, you'll be greeted by gpedit, which lets you modify virtually every feature in Windows XP without having to resort to regedit. Dig around and enjoy!

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A.Rajesh Khanna

How Do I Install Net Meeting

Wondering how to install Netmeeting on Windows XP? Well you don't have to install it! Why? It is already pre-installed with Windows XP, but (by design they say) it isn't linked to anywhere on your programs menu. Here is how to load it:

1: Click START then RUN

2: Enter "conf" without the quotes

That's it - now you can Netmeet to your hearts content.

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A.Rajesh Khanna

Really great points, I just thought to know many things of the XP but now it is clear that there are so many lessons to learn.

Crackling Sound With Soundblaster Cards

This seems like a strange problem with Windows XP. Some users are noticing scratchy, popping sound with their SoundBlaster cards and Windows XP..I have come to the conclusion that this is happening the most often on PC's that contain RAID setups such as a Highpoint controller.

The main fix I have come across is to install Raid drivers OTHER than those that shipped with Windows XP. For instance on my Raid setup, I went back to a older Windows 2000 driver and this has almost completely stopped my sound problems.

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A.Rajesh Khanna

By default taskbar grouping will happen when you have three or more of the same program windows open. We have found the registry key to change the settings so that, if you prefer, Windows XP will wait till you open even more of the same program windows before they start to group. Here is an overview of Taskbar Grouping first:

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A.Rajesh Khanna

Change The Taskbar Group Size

Overview

The taskbar can become crowded with buttons when you are working with multiple programs at the same time. For this reason, Windows provides a feature to help you manage a large number of open documents and program items. The taskbar button grouping feature works in two ways. First, taskbar buttons for documents opened by the same program are always displayed in the same area of the taskbar so you can find your documents easily.

Second, if you have many documents open in the same program, Windows combines all the documents into one taskbar button that is labeled with the name of the program. A triangle on the right side of the button indicates that many documents are open in this program. The single button provides access to all the open documents. To access one of the open documents, click the triangle on the taskbar button, and then click a document name in the list. To act on all the open documents at the same time, use the right-click menu. For example, right-clicking the triangle gives you a menu that lets you close all the open documents.

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A.Rajesh Khanna

Change The Taskbar Group Size

The Tip


Click here to download the registry key to enable user defined grouping. It's currently set at 3, if you want to change this number open the .reg file in notepad and edit the line:

Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\Advanced]
"TaskbarGroupSize"=dword:00000003

Change this to whatever number you wish explorer to group at. i.e. change it to dword:00000008 if you wanted explorer to group on 8, or dword:00000005 if you want explorer to group on 5. Save the file after editing to the number and then click on the file you have edited. It will ask you if you want to enter this entry into the registry, click yes. You will then be notified if the key has been added to your registry correctly.

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A.Rajesh Khanna

Set Permissions for Shared Files and Folders

Sharing of files and folders can be managed in two ways. If you chose simplified file sharing, your folders can be shared with everyone on your network or workgroup, or you can make your folders private. (This is how folders are shared in Windows 2000.) However, in Windows XP Professional, you can also set folder permissions for specific users or groups. To do this, you must first change the default setting, which is simple file sharing. To change this setting, follow these steps:

1. Open Control Panel, click Tools, and then click Folder Options.

2. Click the View tab, and scroll to the bottom of the Advanced Settings list.

3. Clear the Use simple file sharing (Recommended) check box.

4. To manage folder permissions, browse to the folder in Windows Explorer, right-click the folder, and then click Properties. Click the Security tab, and assign permissions, such as Full Control, Modify, oRead, and/or Write, to specific users.

You can set file and folder permissions only on drives formatted to use NTFS, and you must be the owner or have been granted permission to do so by the owner.

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A.Rajesh Khanna

The Basics of Fdisk:


Primary partitions are the only one that are bootable. They're always the C: drive when active. Normally you can only have one (more with some special tricks etc.) Extended partitions are needed when you want more than one partition. You can only have ONE Extended partition. Logical Drives come into the Extended partition. They are handy since you know that you can only have one Primary and one Extended so you can get more than only two partitions. They would be your D:, E:, etc. drives

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A.Rajesh Khanna

FDISK Tutorial

The Basics of Fdisk:




First you need to reboot your system with the Boot Disk inserted.

1.At the A: prompt start "FDISK."

2.If asked to use Large Disc support say Yes.

3.The first screen looks like this:

Create Dos Partition or Logical Drive
Set Active Partition
Delete Partitions or Logical DOS Drives
Display Partition Information
Change current fixed drive. (In case you have two or more Hard Drivess)
So, to prepare you hopefully did a backup from your data. You did, didn't you ?!

4.Next we need to remove the existing partitions. So go to 3.

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A.Rajesh Khanna

FDISK Tutorial

The Basics of Fdisk:


5.Next screen like this:

Delete Primary DOS
Delete Extended DOS
Delete Logical Drives
Delete Non-DOS
Delete always in the following order

Logical (All) > Extended > Primary (Last)

6.Go back to first screen after all partitions have been removed.

7.Now we need to setup our new partitions. Go to 1.

This screen looks like this:

Create Primary DOS
Create Extended DOS
Create Logical DOS Drives
Here we create in the following order

Primary > Extended > Logical Drives.

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A.Rajesh Khanna

FDISK Tutorial

The Basics of Fdisk:



8.First create the Primary. If asked to use all space say No and enter the amount you wish for the C: drive. It should be set automatically to be the (only) Active partition. If not it may ask you or you have to select "2. Set active partition" from the main menu.

9.Next create the Extended Partition. Use all space left.

It probably advances automatically to the next step, creating the Logical DOS Drives.

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A.Rajesh Khanna