Hi All,

If you've had problems installing TFS or Team Explorer (TFC) 2008 Beta 2, or upgrading to it from TFS 2005, you've come to the right place for help.

Known issues with solutions/workarounds:

Problem: You receive an error message "TF220059: An error occurred querying the current settings from your existing Team Foundation Server database"

Solution:

There are two common causes for this error:

The DT has the firewall enabled and no exceptions are set for SQL server.
You specified the data tier server name but not the instance name, and you're using a non-default SQL instance. Specify this as server\instance, e.g. "MyDBServer\TfsInstance".

Problem: Error in the logs during repair:

ERROR:

Unhandled exception causing exit: No mapping between account names and security IDs was done

Solution:

Re-create the app pool, set the identity to the same user, re-run repair.

Problem: At the end of the installation/repair/uninstall, the wizard does not display any buttons (e.g. Finish)
Solution: Move the mouse over the bottom section of the wizard (where you'd expect to find the button) and the button should draw in.

We'll add to these over time based on feedback, bug reports, other forum threads, etc.

Where are the log files?

Look in both %temp% and %temp%\.. (the parent dir of %temp%). It's a long story why that's the case, but it's still that way in Orcas (TFS 2008) as well.

Sort based on Date Modified descending so the files written to most recently are at the top

dd_install_vstf*.txt and vsmsi*.txt are the ones that will be most helpful in the 95% case, with dd_depcheck*.txt useful on those other occasions where we're having version number issues (this tends to affect us more internally than it does external customers)
TFS is dd_install_vstf_at*.txt; Team Explorer (TFC) is dd_install_vstf_tfc*.txt.

What am I looking for in the log files?

The log files can be cryptic and misleading at times. Here are some tips on how to find the most relevant parts:

The dd_*.txt files are cumulative - so you probably want to start at or near the end if you've run setup more than once.

In dd_*.txt, searching for "ERRORLOG EVENT" is a good place to start - however, note that you'll usually see several of these, and they aren't all serious problems.

VSMSI*.txt - there is one of these for each time setup reaches the progress bar page (roughly). Look for the newest VSMSI*.txt file to find the log for the most recent attempt.

Within that VSMSI file, generally start at the end (especially if you haven't canceled setup yet - otherwise, you'll still have to scroll up a bit).
Remember that if you fail and/or cancel before you reach the progress bar page, you won't get a VSMSI*.txt file.

Can someone from Microsoft look at my log files?

Sure! If you are hitting problems, first, please search the forums for similar errors/failures (you may want to use a general search engine scoped to forums.microsoft.com in addition to the forum's built-in search feature - e.g. "Search Terms site:forums.microsoft.com" on both Live and Google search).

If you find a matching thread, see if any information in that thread unblocks you. If you don't find a matching thread, follow these steps:

Start a thread describing the problem you are seeing. This is the only way to get a response. Include in the thread as much relevant information as possible. Include the text of any error messages you are seeing.

Send an email to tfsb2sup@microsoft.com. With the following required information:

Attached log files (as described above)

A link to the new forum thread you created in step 1.

Your forum username

A subject line such as "log files for thread XYZ" to help us respond more quickly.

Your email address and any personally-identifiable information in the logs is protected by the Microsoft Data Collection Policy

(Microsoft Online Privacy Notice Highlights). If you feel this is inadequate, be sure to scrub any machine names, user names, etc. from the log files before you send them.

Bear in mind that this is part of the forum's "best effort" level of support. If you have an emergency or need turnaround in a predictable timeframe, please engage official Microsoft Product Support Services (Microsoft Visual Studio 2005 Team Edition).

In addition to helping you get unblocked, your experience and feedback will help us improve the setup experience for TFS in this and future releases.

__________________
A.Rajesh Khanna